How to Use VA Travel Reimbursement for Medical Appointments

Many veterans don’t realize that the Department of Veterans Affairs (VA) may reimburse travel costs for medical appointments. For older veterans—especially those on fixed incomes—this benefit can significantly reduce out-of-pocket expenses related to health care.

This guide explains who qualifies, what expenses are covered, and how to file a VA travel reimbursement claim step by step.

What Is VA Travel Reimbursement?

VA travel reimbursement (also called Beneficiary Travel) helps eligible veterans pay for the cost of traveling to and from approved medical appointments, including:

• VA medical centers

• VA clinics

• Community Care appointments authorized by the VA

The goal is to ensure veterans can access care without transportation becoming a barrier.

Who Is Eligible for VA Travel Reimbursement?

You may qualify if any of the following apply:

• You have a service-connected disability (any rating)

• You receive a VA pension

• Your income is below VA income limits

• You’re traveling for treatment of a service-connected condition

• You receive Aid & Attendance or Housebound benefits

• You’re attending a Compensation & Pension (C&P) exam

• You’re a non-service-connected veteran but meet income requirements

👉 Important: Eligibility is determined by the VA, so even if you’re unsure, it’s worth applying.

What Travel Expenses Does the VA Cover?

VA travel reimbursement may include:

🚗 Mileage Reimbursement

• Paid per mile for driving to appointments

• Subject to a deductible (often waived for certain veterans)

🚌 Public Transportation

• Bus, subway, train, or taxi fares

🚐 Special Transportation

• Wheelchair-accessible vans or medically necessary transport

🏨 Lodging (When Approved)

• For appointments requiring long-distance travel or overnight stays

🧾 Tolls & Parking

• May be reimbursed with receipts

How Much Does the VA Pay?

• Mileage reimbursement is based on a per-mile rate set by the VA

• Some veterans may have a small deductible, while others are exempt

• There is a monthly cap on deductibles, after which reimbursement increases

VA staff can explain how this applies to your specific situation.

How to File a VA Travel Reimbursement Claim

You have 30 days from your appointment to file a claim.

Option 1: File Online (Easiest Method)

1. Log in to VA.gov

2. Go to Travel Reimbursement

3. Submit your claim through the Beneficiary Travel Self-Service System (BTSSS)

You can track your claim status online.

Option 2: File In Person

• Visit the Beneficiary Travel office at your VA medical facility

• Many facilities have self-service kiosks

Option 3: File by Mail

• Complete VA Form 10-3542

• Mail it to your VA facility’s Beneficiary Travel office

Tips to Avoid Delays or Denials

✔ File your claim as soon as possible✔ Keep receipts for parking, tolls, or public transportation✔ Make sure your banking information is current with the VA✔ Confirm your appointment was VA-approved, especially for Community Care✔ Ask for help—VA travel offices are there to assist you

Can Caregivers Be Reimbursed?

In some cases, caregivers or attendants may also receive travel reimbursement if their presence is medically required. This must be approved by the VA.

Why This Benefit Matters for Older Veterans

Many older veterans:

• Live far from VA facilities

• Have mobility challenges

• Are on fixed incomes

VA travel reimbursement can save hundreds of dollars per year and make it easier to keep up with medical care.

Unfortunately, this benefit is often overlooked, so spreading awareness is critical.

Final Thoughts

If you’re an older veteran—or caring for one—VA travel reimbursement is worth exploring, even if you’re unsure about eligibility. Many veterans qualify without realizing it.

If you need help:

• Contact your local VA Beneficiary Travel office

• Ask a VA patient advocate

• Speak with a Veterans Service Officer (VSO)

Taking advantage of this benefit can make accessing health care simpler, more affordable, and less stressful.